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F.A.Q

We accept returns and exchanges of items purchased on sigmascrubs.com

if they are requested within 21 days of the date your order was shipped. Returns and exchanges will be subject to a restocking fee, which will be deducted from your refund. . Returns must be in new, unworn
condition with tags attached, in the state you received
them. We reserve the right to refuse worn or damaged
merchandise.
Please note that we do not accept returns on, custom-
made products, final sale merchandise or products that are
specified as non-returnable in its description. Embroidered
items are also final sale and cannot be returned for a
refund or exchange.
For questions or more information about our return policy,
please contact us.
Info@sigmascrubs.com

Once your order is placed, you will receive a confirmation email that will include your order details and the selected shipping method.Your order confirmation email will show the stock status for each individual item purchased (either “in-stock” or a future expected shipping date for backordered items)Once the order has shipped, you will receive a shipping confirmation email. Please click on the “Track Shipment” link within the email to receive the most up-to-date tracking information.  If you have a tracking number, you can also check the status by clicking.Please allow 3-5 business days transit time to receive your order once it has shipped. This time frame pertains to orders placed within the continental United States and does not include Alaska and Hawaii.

Shipping to Canada & Mexico:

Any item mailed to Canada may be subject to the Goods and Services Tax (GST) and/or duty. You maybe requested to pay Duties by the Canadian customs.

When you purchase an item in our online store, your credit card or debit card information is collected directly by a third-party payment processor. We have no access to this personal information.

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