Wrong size? We fix it free.

If the size is not right, exchanges for a different size of the same style are FREE — no restocking fee, no label fee. You have 14 days from delivery.

How an exchange works

1. Email us at info@sigmascrubs.com with your order number and the size you need.
2. We email you a prepaid return label.
3. Send the item back unworn, unwashed, with tags on, in the resealable bag.
4. Your new size ships as soon as the carrier scans your return — you do not wait for it to reach us.

Returns for a refund

Changed your mind? Items in new, unworn, unwashed condition with tags attached can be returned within 14 days of delivery for a refund to your original payment method. A flat $4.95 return-label fee is deducted — that is the only deduction, ever. No restocking fees. Refunds process within 5 business days of the carrier scan, and card refunds may take up to 10 business days to appear depending on your bank.

Damaged or wrong item

If something arrives damaged or we sent the wrong item, that is on us — contact us at info@sigmascrubs.com and we will make it right at no cost to you: a free replacement or a full refund including shipping.

Not returnable

Final-sale/clearance items marked FINAL SALE, embroidered or customized items, and items that have been worn or washed cannot be returned.

We answer. Every returns email gets a reply within one business day. If you do not hear from us, check your spam folder, then write again — a human reads every message.