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Returns and Refund Policy

Returns are easy and fast. There are just a few quick steps to complete:

We accept returns and exchanges of items purchased on sigmascrubs.com

if they are requested within 21 days of the date your order was shipped. 

Returns and exchanges will be subject to a restocking fee, which will be deducted from your refund. 


For US Returns and Exchanges:

CLICK LINK BELOW:
1.Select the items you're looking to return or exchange and fill out the necessary details.
2.Ship the items back to us using the resealable shipping bag and the system-generated prepaid label you received when completing the return form.

Once your items are returned, you will receive an email notification of your refund or new order (if it's an exchange).


For Canada & Mexico Returns and Exchanges:
There are just a few quick steps to complete:

  1. To start a return, please go to
  2.  https://sigmascrubs.com/pages/contact-us
Once your return request is submitted, our customer service team will email you with next steps.

We accept returns and exchanges of items purchased on sigmascrubs.com

if they are requested within 21 days of the date your order was shipped. 

Returns and exchanges will be subject to a restocking fee, which will be deducted from your refund. 

 

To start your return, please select from below:

Returns on items eligible for returns are accepted within 30
days of purchase. Returns must be in new, unworn
condition with tags attached, in the state you received
them. We reserve the right to refuse worn or damaged
merchandise.
Please note that we do not accept returns on, custom-
made products, final sale merchandise or products that are
specified as non-returnable in its description. Embroidered
items are also final sale and cannot be returned for a
refund or exchange.
For questions or more information about our return policy,
please contact us.
Info@sigmascrubs.com 

Receiving a Refund

A refund will be issued once we have received your returned item(s). Any items that are damaged when we receive them are not eligible for a refund. Refunds do not include any shipping or handling charges, except in the case of faulty or damaged items. Your refund will be credited to the original form of payment used for the original transaction and will be in the amount of the product price less the return label fee, if applicable. Please note that credit card refunds may take up to 10 business days for your bank to complete, depending on their processing times. This can vary greatly between credit card issuers.

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